iPhone Duo | Magnetic Hinge Protection Phone Case Built-in Tempered Glass Film & Hinge Kickstand & Magnetic Ring

About Us

The operator of iBandda.com is actually a factory specializing in the production of accessories for nearly 10 years. For a long time in the past, we have designed and manufactured their brands all over the world.  (OEM). We have very good craftsmen and designers, and we also have the world's most advanced manufacturing technology and experience, but unfortunately, we do not have a platform to serve end consumers.

Fortunately, we met shopify, which allows us to build a website facing end consumers at a very low cost. This will be a brand new start for independent brands after our long OEM journey. Thanks to Shopify, now we can easily build this website to sell all our series! Yes, you bought it directly from a dedicated factory!

We look forward to having a good communication and exchange with our customers, and we will do our best to serve each of our customers.

If you have any questions, please contact us via email: ibandda.service@gmail.com or WhatsApp(+1 (252) 491-1537‬), and our customer service representatives will try their best to serve you.

24 Hours Customer Service Phone Number:+1 (252) 491-1537

LHSP LIMITED
Address: UNIT R 1 RM 10, 16/F THE CLOUD, 111 TUNG CHAU ST TAI, KOK TSUI, HK

Terms of Shipment

• SHIPPING POLICY
• 
How long does it take to receive my product?


Typically, it takes about 9-20 business days for our products to be delivered from the day of shipment. Once shipped, USPS will deliver continental US orders in 6-15 business days. Shipping is currently available only to US, AU, UK, CA and other 35+ countries address as of the moment and delivery time is around 9-15 working days.
 Please note that during the holidays our Shipping time may vary.


We temporarily do not provide transportation to the following countries：Iraq、Palestinian Territories、Libya、French Polynesia、Botswana、Azerbaijan、Antigua and Barbuda、Åland Islands、Bouvet Island、French Southern Territories、Congo - Kinshasa、Heard & McDonald Islands、Côte d’Ivoire、Liberia、Mali、U.S. Outlying Islands、Micronesia、Antarctica、South Georgia & South Sandwich Islands、Saint Barthélemy、Svalbard and Jan Mayen.

• Can I change the destination country of my order?


Typically,after your order has been sent out, you may not change your shipping address;You can contact us before you apply a changing,we will try our best to service our customers.

• How much is shipping?

We provide Free Shipping All Ovber to US, AU, UK, CA and other 35+ countries.

Shipping Time For United States: 9 - 20 business days（
Please keep in mind delivery dates may change due to inclement weather conditions or holiday or some temporary emergency，such as covid-19.
 
）

• How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to COVID-19. Once you have received this email please allow 24-48 hours for your tracking number to update. 
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
 


• Do you ship internationally?


Shipping is currently available only to US, AU, UK, CA and other 35+ countries address as of the moment. All destination can be found upon checkout.


NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.


We temporarily do not provide transportation to the following countries：Iraq、Palestinian Territories、Libya、French Polynesia、Botswana、Azerbaijan、Antigua and Barbuda、Åland Islands、Bouvet Island、French Southern Territories、Congo - Kinshasa、Heard & McDonald Islands、Cote d’Ivoire、Liberia、Mali、U.S. Outlying Islands、Micronesia、Antarctica、South Georgia & South Sandwich Islands、Saint Barthélemy、Svalbard and Jan Mayen.

• Please note: 
• At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
• Expedited shipping is not offered to P.O. Box shipping addresses.
• We do not offer overnight shipping.

If you have any questions, please feel free to contact us: service@ibandda.com.

By ordering from this website, you agree to the following policy:

EXCHANGES, REFUNDS, RETURNS, CANCELLATIONS:

All sales transactions are final.

We'd like to inform customers that all changes to orders must be made known to us via email /WhatsAPP ASAP preferably within 12 hours from the time the order is placed. If your order has already been dispatched, we are unable to amend your order details anymore, unfortunately. Once an order has been placed, we regret to inform you that we do not allow any cancellation as we work very quickly in processing all our orders. This is to ensure minimal disruption to our order fulfillment team. Should an exception be made, all order cancellations will be subjected to cancellation fee of $5. 

If you would like to return or exchange your purchase, please get in touch with us via email for return/exchange instructions within 7 days from the time the parcel is delivered to you. Returns and Exchanges are only applicable to items that arrive in a faulty or damaged state and must be in their original packaging.

Please note, we do not cover for the return shipping cost（except items that arrive in a faulty or damaged state）. Customers will be responsible for the return shipping cost. Please ensure returned item is shipped via a trackable shipping method. All exchanges & refunds will only be processed when we have received the actual product back in our warehouse. Returned product must be in its original condition (unopened, unused, in original packaging) to be eligible for an exchange/refund. If a returned parcel is lost in transit, iBandda Co. will not be held accountable.

Customers must contact us via email/WhatsAPP （or other way） within 72 hours/3 days of product receipt with evidence of product damage (by means of photos or videos that best demonstrate the defect/damage). Upon inspection of the available evidence, a decision will be made to offer a refund/replacement on return of the product.

We strongly encourage customers to carefully read the product description prior to purchase and do not hesitate to get in touch with one of our friendly team members at service@ibandda.com with questions on our products. 

Contact Us

Hit us up with any questions or comments. We're here to help you! Here at iBandda nothing means more to us than providing you with the customer service you truly deserve. Please contact us for any inquiries regarding any purchase made from us.

Email： ibandda.service@gmail.com

Customer Service WhatsAPP:‪ +1 (252) 491-1537‬

Address：410. No. 90 Longguan East Road. Longhua District,Shenzhen